Support the Housekeeper Supervisor in coordinating and supervising all housekeeping department activities;
Replace the Housekeeper Supervisor during absences, ensuring smooth daily operations;
Supervise the daily work of the housekeeping and public area teams, ensuring compliance with the property’s cleaning and quality standards;
Monitor and verify room cleaning, organization, and replenishment of amenities and products;
Organize and distribute daily tasks among room attendants and public area staff, ensuring efficient execution;
Plan and monitor deep cleanings and periodic maintenance interventions;
Control the condition of equipment and furniture, reporting any damages or repair needs;
Assist in stock management and in ordering cleaning and laundry supplies;
Ensure effective communication between shifts and departments, particularly with Front Office and Maintenance;
Participate in training and onboarding of new team members;
Perform cleaning and housekeeping duties in guest rooms or public areas when necessary, providing hands-on support during peak periods or staff absences;
Ensure compliance with the property’s hygiene, safety, and quality standards.
Proven experience in the role or a similar position;
Education in housekeeping or hospitality management (preferred);
Practical knowledge of cleaning techniques, sanitation procedures, and team management;
Strong leadership, planning, and organizational skills;
High sense of responsibility and attention to detail;
Team spirit and strong communication skills;
Proactive attitude and results-oriented mindset;
Ability to work under pressure and manage priorities;
Basic proficiency in English (other languages are an advantage);
Professional appearance, integrity, and strong work ethic.
