Waiting Staff Assistant – Restaurant

Set up support equipment and decorative elements, control stock levels, and ensure proper conditions and usability of spaces, equipment, and utensils;
Prepare dining areas and set tables for different meals; prepare trays, service trolleys, and tables for service;
Prepare side stations (bread, butter and other spreads, containers with seasonings and condiments, etc.);
Welcome and assist guests, present the menu, and explain the different dishes and beverages;
Clear and reset tables after each guest, collecting utensils and preparing the table for the next service;
Collect table linen (tablecloths, napkins, etc.) and deliver them to the laundry;
Store and preserve beverages intended for daily consumption in the section and replenish stock as needed;
Organize the dining room, and transport and store food and beverages displayed for sale;
Carry out cleaning, organization, and hygiene of permanently used utensils in accordance with applicable hygiene and safety standards;
Assist in stock supervision and report shortages to the supervisor;
Request maintenance intervention when equipment or facility malfunctions occur;
Assist with inventory, counting utensils and all permanently used materials;
Request the intervention of the superior (Head Waiter) in case of guest complaints;
Ensure proper shift handover and communication of service-related information.

Professional course as a Waiter/Waitress or equivalent;
Proficiency in IT applications related to Food & Beverage operations;
Good knowledge of hotel restaurant operations and customer service;
Good knowledge of culinary specialties and wines;
Good knowledge of support equipment, beverage storage, and hygiene and safety techniques;
Strong communication, interpersonal, listening, and empathy skills;
Ability to work effectively as part of a team;
Strong planning and organizational skills, adaptability to change, flexibility, dynamism, and proactivity.