Careers:
Hotels 705

We are recruiting a Maintenance and After-Sales Service Manager to join our team and ensure excellence in technical management and customer satisfaction.

Position Mission

Ensure after-sales follow-up and maintenance of residential and hospitality buildings, guaranteeing the efficient resolution of technical issues, customer satisfaction, and the continuous value enhancement of our real estate assets.

Main Responsibilities

• Coordinate the after-sales technical team (internal and/or external);

• Oversee the final construction phase and the reception of technical documentation;

• Manage and prioritize technical assistance requests from hotels and properties;

• Plan and supervise inspections, preventive and corrective maintenance;

• Monitor the quality of services provided, ensuring compliance with deadlines and safety standards;

• Liaise with internal teams (construction, engineering, quality, and maintenance);

• Prepare technical reports and performance indicators;

• Promote continuous improvement of technical and customer service processes;

• Ensure professional and trustworthy communication with clients.

Profile Requirements

• Degree in Civil Engineering, Mechanical Engineering, Maintenance Management, or another relevant technical area

• Minimum of 3 years’ experience in building maintenance and after-sales service, preferably within the hospitality sector;

• Knowledge of building technical systems (HVAC, electrical, plumbing, etc.);

• Proven experience in team coordination and management of service providers;

• Proficiency in IT tools (MS Office and maintenance/after-sales software);

• Valid driving license (category B) and availability for occasional travel;

• Strong organizational, problem-solving, and decision-making skills;

• Excellent communication skills, empathy, and customer orientation.

What We Offer

• Integration into a solid and growing company in the hospitality and real estate sectors;

• Dynamic and collaborative work environment;

• Opportunity for professional development and skills enhancement.