OUR COMMITMENTS

The TEPPE Group is fully committed to protecting your personal data, regardless of its nature. We believe that the way we manage privacy is a fundamental aspect of our responsibility to all our customers and, of course, a decisive factor in earning their trust. That’s why our commitment goes beyond ensuring compliance with the law. It is to promote a culture that respects privacy and justifies the trust placed in us.

Therefore, the privacy of users and their personal data is a fundamental commitment of all TEPPE Group companies. For the purposes of this TEPPE Group Privacy Policy, this means all the companies identified in the organisational structure.The TEPPE Group advises you to read this Privacy Policy, as well as the Terms and Conditions available on each website of the TEPPE Group companies.

La présente politique de confidentialité et de cookies régit le traitement des données personnelles des utilisateurs (ci-après “Utilisateur” ou “Utilisateurs”) recueillies par le Groupe TEPPE, en tant que responsable du traitement.

La fourniture de données personnelles pour la navigation sur le site est subordonnée à la connaissance et à l’acceptation expresse de la présente politique de confidentialité et de cookies.

Cette politique est complétée par les conditions d’utilisation, disponibles ici.

What data do we collect?

Accessing and browsing the website in general does not necessarily require the provision of personal data.However, the use of certain functionalities of the website, such as filling in forms to request information, make reservations or apply for a job, will result in the processing of personally identifiable data.The personal data collected is that which is necessary for the purpose for which you contacted us, processing data such as name, address, telephone number, email address, subject, VAT number (in the case of a commercial transaction) and identification document (in the case of exercising a right), bank details (in the case of a booking). By providing your personal data, you are authorising its collection, use and disclosure in accordance with the rules set out here.

Foundations

Purpose

Execution of the Contract to which the data subject is a party; or carrying out pre-contractual diligence at the request of the data subject

Product and service provision management

Contact and complaint management

Compliance with legal obligations to which TEPPE Group companies are subject

Compliance with legal and tax obligations

Product and service management

Accounting and financial reporting

Accounts management

Production of management information

Provision of compulsory information and response to requests from public authorities

Satisfying the legitimate interests of the TEPPE Group

Contact and complaint management

Customer management

Production of management information

Product and service management

Direct marketing and/or marketing

Lead management

Customer satisfaction assessment

Litigation management

Consent

Direct marketing and/or marketing

The TEPPE Group is responsible for collecting and processing the User’s personal data, under the terms and for the purposes of the applicable data protection legislation.The TEPPE Group collects the personal data processed in order to carry out enquiries at the User’s request prior to concluding a contract via our form here.With the User’s consent, their data may also be processed for clarifications requested via the following form https://www.teppe/contactos.The sending of our newsletters, as well as information on promotions and direct marketing, requires the user’s consent.

Rights of use

As the holder of your personal data, the TEPPE Group guarantees you the right to access, rectify, update, limit and delete your personal data at any time, as well as the right to object to its use for direct marketing campaigns. To this end, the User may change their preferences via the email address dpo@teppe.com, expressing their intention in writing. Under the terms of the applicable legislation, the User has the right to withdraw their consent to the processing of data for the purposes indicated through the contacts provided, although this does not affect the validity of the data processing previously carried out.The User can exercise these rights directly by sending an e-mail or writing to:Email: dpo@teppe.comAddress: R. de Guerra Junqueiro 447, 4150-389 Porto, Portugal

Personal data storage

Without prejudice to legal or regulatory provisions to the contrary, Personal Data will only be kept/processed for the minimum period necessary for the purposes for which it was collected or subsequently processed.Once the retention period has elapsed, the TEPPE Group will delete or, if it is in the interest of the TEPPE Group companies, anonymise the personal data in such a way that the Customer is not or can no longer be identified.

Disclosure of personal data

The TEPPE Group does not share user information for marketing campaigns with companies outside the group or transfer your Personal Data to a third country.The data collected is used to process your order, manage your account and, if you agree, email you information about other products and services that we think may be of interest to you.Although the information provided is generally treated as private by the TEPPE Group, the data collected will be used in accordance with personal data protection regulations throughout the processing process; it may, however, be necessary to transfer Personal Data privately to other entities, in particular, to respond to the request of the holder, within the scope of the product or service, to respond to a legal request, and when processing your request, we may send your data and also use information from credit agencies and fraud prevention.

Disclosure of personal data

The TEPPE Group may transmit your data to subcontractors for the purposes mentioned above, under the terms of the agreement signed with these entities.The TEPPE Group may also transmit your data to third parties, namely: under the terms of the law, a decision by the National Data Protection Authority or another Data Protection Authority, a court decision or another legitimate purpose arising from the law.

Security precautions

The TEPPE Group makes its best efforts to protect Users’ personal data from unauthorised access via the Internet. To this end, it uses security systems, rules and procedures to guarantee the protection of personal data, as well as to prevent unauthorised access to the data, its misuse, disclosure, loss or destruction.The TEPPE Group guarantees privacy and security in the transmission of User data through Secure Sockets Layer (SSL) encryption of all information exchanged with the Foundation on the Internet.In any case, it is important to note that, when circulating data on an open Internet network, the risk of unauthorised access and use cannot be completely eliminated, so the User must implement appropriate security measures when browsing the Website in order to avoid the risk of access to personal data and passwords by unauthorised third parties.

Cookie policy

A cookie is a text file that is automatically stored in users’ browsers when they access certain websites. The cookie makes it possible to identify the browser on the server, store information designed to improve the user experience and analyse and review the performance of the website.On the TEPPE Group website we use cookies with the intention of offering you the best possible experience throughout your browsing experience. The purpose of this Cookie Policy is to inform you clearly and precisely about the cookies we use, detailing what a cookie is, what its purpose is and what types of cookies we use on this site. We understand that you agree to this Cookie Policy by continuing to use our website.

What types of cookies are there?

There are several types of cookies.In terms of their duration, they can be categorised as:Persistent cookies – which remain in your browser until they expire or are deleted. Expiry dates vary depending on the nature and purpose of each cookie. These cookies collect information about the use of the website in order to improve the services provided and evaluate their performance.Session cookies – which expire automatically when the user closes their web browser. These cookies collect information on web traffic patterns in order to identify problems and offer a better experience.With regard to your domain, cookies can also be:Own cookies: cookies placed by an equipment or domain managed by the TEPPE Group;Third-party cookies: these are cookies placed by a device or domain that is not managed by the TEPPE Group but by another organisation that processes the data collected through cookies.

Cookies used on the TEPPE Group website

The TEPPE Group website uses various types of cookies, which make it possible to monitor basic and advanced functionalities, with varying degrees of optimisation of the browsing experience and service levels.According to the managing organisation:- Own cookies: those that are sent to your device from the servers and domains of the TEPPE Group website.- Cookies implemented by third parties: those that are sent to your device from servers or domains that are not managed by the TEPPE Group, but by our partners.According to life cycle:- Session cookies: These are temporary and remain on your device only while you are browsing our site. Once the browser window is closed, session cookies cease to exist. The information obtained allows us to identify problems and find solutions to offer you a better browsing experience.- Permanent cookies: these are stored in the browser on the access devices you use (computer, tablet and smartphone) and are used whenever you visit our website again. Generally, they are used to direct your browsing as a way of optimising your experience, allowing us to provide you with a more personalised service. Permanent cookies have a set expiry date and only expire after that date.According to your objective:- Necessary cookies: They help make our site useful by enabling basic functions such as navigation and access to pages to protect areas of the site. The site may not function properly without these cookies;- Preference cookies: allow the site to store information that alters the behaviour or appearance of the pages, such as your preferred language or the geographical area you are in;- Statistical cookies: allow us to understand how users interact with our website, collecting and disclosing information anonymously.- Marketing cookies: these are used to track users’ journey through the site. The aim is to show adverts that are relevant and appealing to the individual user and therefore more valuable to publishers and independent advertisers.

Change preferences

Web browsers allow Users to configure their device settings to accept all cookies, know when a cookie is set or never receive cookies.If your privacy settings are set to “high”, you will not be able to access some of our features and will be able to use them in full. To adjust your settings, you can add one of our Internet addresses to the list of permitted websites in your privacy settings, for example: www.seven-o-five.com. If you are accessing one of our websites via a company computer and are having difficulties, the problem may lie with your company’s security settings. We recommend that you contact your system administrator.For more information on cookies in general and/or how to deactivate them, the User can visit www.allaboutcookies.org, to find out more about how to manage their settings.Please note that by completely disabling cookies, some or all of the website’s functionalities may no longer be available.

Complaints

Without prejudice to any other administrative or judicial action, the User has the right to lodge a complaint with the National Data Protection Commission or other competent supervisory authority under the terms of the law, if he considers that the processing of his data by the TEPPE Group at any time violates the applicable legal framework.

Questions and suggestions

If you have any questions regarding the processing of your personal data and the exercise of the rights conferred on you by the applicable legislation and, in particular, referred to in this Policy, you should contact us by the following means:Email: dpo@teppe.com

Address: R. de Guerra Junqueiro 447, 4150-389 Porto, Portugal

Changes to this policy

The TEPPE Group may change this Policy at any time, in which case such changes will be duly made available on the Website.

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