Internship INICIAR Level 4 or 5 – IEFP – Receptionist

In the heart of Porto, next to Super Bock Arena, the 705 O’Porto Hotel 4* is emerging, with a hospitality concept that combines excellence, authenticity and quality service.
With an opening scheduled for the first half of 2026, we are looking for professionals passionate about hospitality, detail-oriented and driven by the desire to create memorable experiences.

We are looking for a Receptionist to join our 4-star hotel unit, through the INICIAR Internship programme, an ideal opportunity to develop skills and grow professionally.


MAIN RESPONSIBILITIES

  • Support in carrying out reception operational tasks, namely check-in, check-out, reservation management and customer service;
  • Collaborate in welcoming guests, ensuring a courteous and professional service;
  • Assist in registering and updating guest information, ensuring proper communication with other departments;
  • Provide support in posting and checking consumption, as well as issuing invoices;
  • Support compliance with applicable legal and internal procedures;
  • Collaborate in handling complaints, forwarding situations and following up on their resolution;
  • Follow shift handover, ensuring the sharing of relevant information;
  • Provide support to the team in operational and administrative tasks;
  • Contribute to the organization and proper functioning of the reception area;
  • Actively participate in maintaining quality standards and customer service.

SKILLS AND QUALIFICATIONS

  • Eligibility for INICIAR IEFP Internship (level 4 or 5) – Mandatory requirement;
  • Good communication skills and enjoyment of dealing with the public;
  • Knowledge of English (other languages are valued);
  • Team spirit, proactivity and attention to detail;
  • Willingness to learn and grow in the field.

INTERNSHIP CONDITIONS

  • Duration of 6 months, with continuous supervision;
  • Internship allowance + meal allowance;
  • Work accident insurance;
  • Possibility of integration after the internship.

WHAT WE OFFER

  • Entry into the hospitality sector with real hands-on experience;
  • Professional, dynamic and quality-oriented environment;
  • Continuous training and development;
  • Opportunity to grow within a solid and expanding team.

If you are looking for more than an internship, a true gateway into hospitality, this opportunity is for you.

👉 Submit your application and come be part of this experience.

Candidates considered eligible will be contacted within a maximum period of 30 days.
If you are not contacted within the above-mentioned period, your application will remain in our database for future opportunities.
All applications will be treated confidentially under the Data Protection Law.