Night Auditor – Reception

MAIN RESPONSIBILITIES

• Ensure the operation of the front desk during the night shift, guaranteeing continuity of service;
• Carry out all night-time check-in and check-out procedures;
• Perform the daily verification and closing of front desk financial operations (night audit);
• Control and validate cash movements, postings, and daily reports;
• Monitor the security of the premises during the shift;
• Respond to guests’ requests and needs with efficiency and discretion;
• Ensure a proper handover at the start of the morning shift, communicating all relevant information;
• Collaborate with other departments in emergency situations or when required;
• Comply with all unit procedures and standards, ensuring confidentiality and accuracy;
• Maintain the reception area in good condition and well organized during the shift.

SKILLS AND QUALIFICATIONS

• Experience in front desk or night auditor roles;
• Technical training in front office, tourism, or hospitality;
• Knowledge of basic accounting and financial reconciliation;
• Good knowledge of hotel management software and reservation systems (HOST preferred);
• Proficiency in English (additional languages are an asset);
• Strong sense of responsibility and autonomy;
• Ability to work independently and under pressure;
• Attention to detail, accuracy, and discretion;
• Team spirit and professionalism;
• Strong communication and problem-solving skills.